How To Report a Bug in Overgrowth - Revision history

Silverfish: /* General Information */ Removed assumption that the bug is a crash

2018-06-05T06:58:18Z

General Information: Removed assumption that the bug is a crash

← Older revision		Revision as of 23:58, 4 June 2018
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	* What version of the game you're running, including where you downloaded the game and if you're running the stable release or some other test version.		* What version of the game you're running, including where you downloaded the game and if you're running the stable release or some other test version.
	* ~~What~~ you were doing when ~~the game~~ crashed, including how long the game as been running, what levels you've been playing and what in-game features have been used in the editor (if any).		* If the game crashed, what you were doing when it crashed, including how long the game had been running, what levels you've been playing and what in-game features have been used in the editor (if any).
	* What operating system you are running, and what version.		* What operating system you are running, and what version.

Silverfish: Multiple changes to make instructions clearer

2018-03-22T08:19:04Z

Multiple changes to make instructions clearer

← Older revision		Revision as of 01:19, 22 March 2018
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	~~Hi! Thanks for giving us your time to~~ report a bug in Overgrowth. To ensure that we get as much relevant information as possible, follow the ~~following steps~~.		To report a bug you've found in Overgrowth, send an email to [mailto:bugs@wolfire.com bugs@wolfire.com]. To ensure that we get as much relevant information as possible, follow the instructions on this page.

	== General Information ==		== General Information ==
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	We might call back on you to give us additional information, if so we'll contact you on the same email you initially reported from.		We might call back on you to give us additional information, if so we'll contact you on the same email you initially reported from.

	And finally, ~~thanks again~~ for ~~giving us~~ the time to report bugs. It goes a ~~far~~ way to ensure ~~we build the best product we can~~.		And finally, thank you for taking the time to report bugs. It goes a long way to ensure Overgrowth is as stable as possible.

	[[Category: Overgrowth]]		[[Category: Overgrowth]]

Silverfish: /* General Information */ minor simplifications

2018-03-22T08:15:27Z

General Information: minor simplifications

← Older revision		Revision as of 01:15, 22 March 2018
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	== General Information ==		== General Information ==

	To fix a bug, it's usually important that we are able to reproduce the problem ~~in control circumstances~~. To help us ~~achieve this~~ we appreciate the following information in your mail.		To fix a bug, it's usually important that we are able to reproduce the problem. To help us do that we appreciate the following information in your mail.

	* What version of the game you're running, including where you downloaded the game and if you're running the stable release or some other test version.		* What version of the game you're running, including where you downloaded the game and if you're running the stable release or some other test version.

Mng: Added to category: Overgrowth

2018-03-09T22:52:57Z

Added to category: Overgrowth

← Older revision		Revision as of 15:52, 9 March 2018
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	And finally, thanks again for giving us the time to report bugs. It goes a far way to ensure we build the best product we can.		And finally, thanks again for giving us the time to report bugs. It goes a far way to ensure we build the best product we can.

			[[Category: Overgrowth]]

Silverfish: /* Files we are interested in */

2017-10-23T12:30:57Z

Files we are interested in

← Older revision		Revision as of 05:30, 23 October 2017
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	== Files we are interested in ==		== Files we are interested in ==

	While running, the game writes multiple files into a local cache directory, ~~included~~ in ~~these are some logs~~.		While running, the game writes multiple files into a local cache directory, in those there is information that is useful to us when solving your issue.

	Depending on your operating system (Windows, Linux or ~~Ubuntu~~) the local cache directory will be in a different place, following are the directories for the respective operating system~~. Any file we refer to that we might want you to send will be in this directory~~.		Depending on your operating system (Windows, Linux or Mac) the local cache directory will be in a different place, following are the directories for the respective operating system.

	* Mac: <code>Macintosh HD/Users/~/Library/Application Support/Overgrowth/</code>. Where '~' is your username.		* Mac: <code>Macintosh HD/Users/~/Library/Application Support/Overgrowth/</code>. Where '~' is your username.

Silverfish: /* General Information */

2017-10-23T12:27:16Z

General Information

← Older revision		Revision as of 05:27, 23 October 2017
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	To fix a bug, it's usually important that we are able to reproduce the problem in control circumstances. To help us achieve this we appreciate the following information in your mail.		To fix a bug, it's usually important that we are able to reproduce the problem in control circumstances. To help us achieve this we appreciate the following information in your mail.

	* What version of the game you're running, including where you downloaded the game and if you're running the ~~official alpha~~ or some other test version.		* What version of the game you're running, including where you downloaded the game and if you're running the stable release or some other test version.
	* What you were doing when the game crashed, including how long the game as been running, what levels you've been playing and what in-game features have been used in the editor.		* What you were doing when the game crashed, including how long the game as been running, what levels you've been playing and what in-game features have been used in the editor (if any).
	* What operating system you are running, and what version.		* What operating system you are running, and what version.

Autious: /* Files we are interested in */

2016-08-26T19:41:24Z

Files we are interested in

← Older revision		Revision as of 12:41, 26 August 2016
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	Depending on your operating system (Windows, Linux or Ubuntu) the local cache directory will be in a different place, following are the directories for the respective operating system. Any file we refer to that we might want you to send will be in this directory.		Depending on your operating system (Windows, Linux or Ubuntu) the local cache directory will be in a different place, following are the directories for the respective operating system. Any file we refer to that we might want you to send will be in this directory.

	* Mac: <code>Macintosh HD/Users/~/Library/Application Support/~~Lugaru 2~~/</code>. Where '~' is your username.		* Mac: <code>Macintosh HD/Users/~/Library/Application Support/Overgrowth/</code>. Where '~' is your username.
	* Windows: <code>My Documents\Wolfire\Overgrowth\</code>		* Windows: <code>My Documents\Wolfire\Overgrowth\</code>
	* Linux: <code>~/.local/share/Overgrowth/</code>		* Linux: <code>~/.local/share/Overgrowth/</code>

Autious at 21:20, 20 February 2016

2016-02-20T21:20:36Z

← Older revision		Revision as of 14:20, 20 February 2016
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	== Files we are interested in ==		== Files we are interested in ==

	While running, the game writes multiple files into a local cache directory, included in these are some logs ~~and other files~~.		While running, the game writes multiple files into a local cache directory, included in these are some logs.

	Depending on your operating system (Windows, Linux or Ubuntu) the local cache directory will be in a different place, following are the directories for the respective operating system. Any file we refer to that we might want you to send will be in this directory.		Depending on your operating system (Windows, Linux or Ubuntu) the local cache directory will be in a different place, following are the directories for the respective operating system. Any file we refer to that we might want you to send will be in this directory.

Autious at 21:18, 20 February 2016

2016-02-20T21:18:45Z

← Older revision		Revision as of 14:18, 20 February 2016
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	In the cache directory there are primarily two files we are interested in.		In the cache directory there are primarily two files we are interested in.

	* Data/hwreport.txt - Contains information about what hardware your computer contains.		* '''Data/hwreport.txt''' - Contains information about what hardware your computer contains.
	* logfile.txt - Logfile of the games execution.		* '''logfile.txt''' - Logfile of the games execution.

	If the problem occurred in relation to a crash, you will have gotten a '''.dmp''' file, please include it, it will be in a folder with the name crash and the date of the crash. Send all the contents.		If the problem occurred in relation to a crash, you will have gotten a '''.dmp''' file, please include it, it will be in a folder with the name crash and the date of the crash. Send all the contents.

Autious at 21:18, 20 February 2016

2016-02-20T21:18:13Z

← Older revision		Revision as of 14:18, 20 February 2016
Line 21:		Line 21:
	In the cache directory there are primarily two files we are interested in.		In the cache directory there are primarily two files we are interested in.

	* Data/hwreport.txt		* Data/hwreport.txt - Contains information about what hardware your computer contains.
	* logfile.txt		* logfile.txt - Logfile of the games execution.

	If the problem occurred in relation to a crash, you will have gotten a '''.dmp''' file, please include it, it will be in a folder with the name crash and the date of the crash. Send all the contents.		If the problem occurred in relation to a crash, you will have gotten a '''.dmp''' file, please include it, it will be in a folder with the name crash and the date of the crash. Send all the contents.